No returns or exchanges for FINAL SALE items.

    Must email customerservice.velvetty@gmail.com for return approval.

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PLEASE bring your original packing slip to the store.

 

All shipping costs are non-refundable.

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Merchandise must be unworn.

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We must receive your return within 15 days of your order. International orders are allowed 30 days.  

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Confirm that the shipping address you entered in is correct.

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We do not honor refunds. You may exchange an eligible order for STORE CREDIT ONLY.

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RETURN SHIPPING is the Responsibility of the customer.